Legal

Terms of Use

The agreement between you and Ben Lim Training Technologies Sdn. Bhd. when you use this site, hold an account, or buy a course.

Version 2026-08 · Effective 10 August 2026 · Malaysia

  1. Who you are contracting with
  2. Acceptance and changes
  3. Your account
  4. Courses, access and delivery
  5. Prices and payment
  6. Refunds
  7. Intellectual property and licence
  8. Acceptable use
  9. No guarantee of results — and no financial advice
  10. Disclaimers and limitation of liability
  11. Suspension and termination
  12. Privacy
  13. Third parties and external links
  14. General
  15. Governing law and disputes
  16. Contact

1. Who you are contracting with

This website and the courses sold through it are operated by Ben Lim Training Technologies Sdn. Bhd., a company incorporated in Malaysia (company registration no. [COMPANY NO. — TO BE FILLED]), registered address [REGISTERED ADDRESS — TO BE FILLED] ("we", "us", "our").

"You" means the person using the site. Where you are using it on behalf of a company or other organisation, you confirm you are authorised to accept these terms on its behalf, and "you" means that organisation as well.

2. Acceptance and changes

By browsing this site, creating an account, or buying a course, you agree to these terms. If you do not agree to them, do not use the site.

We may change these terms — for example when we add a product type or a law changes. The version in force is always the one published on this page, identified by the version number at the top. If a change materially reduces your rights, we will tell registered account holders by email before it takes effect. Continuing to use the site after that date means you accept the new version.

The terms that apply to a purchase are the terms in force on the day you bought. We record the version you accepted, with the date and IP address, when you create your account.

3. Your account

You need an account to access course material. When you create one:

  • You must be at least 18 years old, or have the consent of a parent or guardian who accepts these terms on your behalf.
  • You must give a real, working email address. We send access links, receipts and security notices to it, and we cannot deliver your purchase without it.
  • You are responsible for keeping your password confidential and for everything done through your account. Tell us immediately if you think someone else has access.
  • Your account is personal to you. Do not share your login. Accounts showing signs of sharing — for example concurrent use from many different locations — may be suspended under clause 11.

You may close your account at any time by contacting us. What happens to your data on closure is set out in the Privacy Policy.

4. Courses, access and delivery

Courses are digital products: pre-recorded video lessons and downloadable materials, streamed to you online. Nothing physical is shipped.

When your payment succeeds, access is granted to your account automatically, normally within a few minutes. Access is granted by our payment provider's confirmation, not by the page you land on after paying — so if you close the browser too early, nothing is lost.

Unless the course page says otherwise, a paid course is a one-off purchase giving you access for as long as we continue to offer that course. It is not a subscription and will not renew or recharge.

"Lifetime access" means the lifetime of the course, not of the buyer. If we have to retire a course entirely — for example because a licence underlying it ends — we will give existing buyers at least 60 days' notice so that any downloadable materials can be saved, and where reasonable we will offer a comparable replacement.

Free courses and free previews are provided as they are, and may be changed or withdrawn at any time without notice.

We may improve, reorder, re-record or update lessons within a course. That is normal and not a reduction in what you bought.

You need a reasonably modern browser and a working internet connection. We are not responsible for your device, your connection, or your employer's or country's network restrictions.

5. Prices and payment

  • Prices are shown on the course page in Malaysian Ringgit (MYR) unless stated otherwise, and are the amount payable at checkout.
  • Payments are handled by Stripe, using card or FPX online banking. We never see or store your card number. Stripe's own terms apply to the payment itself.
  • If your bank or card issuer charges you a foreign exchange or transaction fee, that is between you and them.
  • Any applicable tax is charged at the rate in force on the day of purchase and shown before you confirm.
  • We may change prices at any time. A change never affects a purchase already completed.
  • If a course is listed at an obviously wrong price through a genuine error, we may cancel the order and refund you in full rather than fulfil it.

6. Refunds

Courses are digital products delivered instantly, and are sold on a final-sale basis. We do not offer change-of-mind refunds. Once your payment succeeds and access is unlocked on your account, the sale is complete.

This does not take away rights the law gives you. If a course is not delivered, is materially not what was described, or is broken in a way we cannot fix, you are entitled to a remedy — see the Refund Policy, which forms part of these terms and explains exactly how to raise it.

Free previews exist so you can judge the material before paying. Please use them.

7. Intellectual property and licence

All course videos, workbooks, slides, text, graphics, and the site itself are owned by us or our licensors and are protected by the Copyright Act 1987 and international copyright law.

When you buy a course, you get a personal, non-exclusive, non-transferable licence to view the material for your own learning. Nothing more is transferred.

You must not:

  • download, record, screen-capture, rip or otherwise copy the videos, except where a download button is expressly provided;
  • share, resell, sub-licence, rent or redistribute the material, in whole or in part, paid or free;
  • show the material to a group, class, team or organisation as training without a separate written licence from us;
  • publish the material, or substantial extracts of it, anywhere — including social media, file-sharing sites, messaging groups and AI training datasets;
  • remove or obscure any copyright notice, watermark or attribution.

Access links to videos are individually signed and expire. Circumventing, sharing or automating the retrieval of those links is a breach of this clause and of clause 8.

Grant Cardone, 10X and related marks are the property of their respective owners. Ben Lim is an authorised licensee; that licence does not pass to you with a course purchase.

Anything you submit to us — a question, a testimonial, a message through the contact form — may be used by us to answer you and to improve our material. If we want to quote you publicly by name, we will ask first.

8. Acceptable use

You agree not to:

  • break any law, or use the site to harm, harass, defraud or impersonate anyone;
  • attempt to gain access to any account, server, database or file you are not entitled to;
  • probe, scan, overload or interfere with the site or its security, or use bots, scrapers or automated tools against it;
  • upload malware, or attempt to inject or manipulate anything we run;
  • use another person's account, or let anyone else use yours;
  • use the site to send unsolicited marketing.

Access events, sign-ins and failures are logged. Serious misuse will be reported to the authorities.

9. No guarantee of results — and no financial advice

Our courses are education, not a promise of income. Nothing on this site should be read as a guarantee, warranty or projection that you will earn any particular amount, grow a business, or achieve any specific outcome.

Results depend on your own effort, skill, market, capital, timing and circumstances — factors entirely outside our control. Many people who buy business training earn nothing from it.

Any figure, case study, testimonial or example mentioned in our material, marketing or social media describes what one particular person experienced. Those results are not typical and are not a promise of what you will experience. Testimonials are given by real people describing their own outcome, and are not paid for unless disclosed.

Wording such as "10X", "scale", "grow your income" and similar phrases in our marketing describes the ambition of the training method, not a contractual undertaking.

We are not licensed financial advisers, investment advisers, tax agents, accountants or lawyers acting for you. Nothing in our courses is personal financial, investment, tax or legal advice, and none of it takes your particular situation into account. Before acting on anything you learn — especially anything involving borrowing, investing, or committing capital — take advice from a professional licensed in your jurisdiction. Any decision you make is yours.

Where a course discusses tools, platforms or providers, that is illustration, not a recommendation or endorsement.

10. Disclaimers and limitation of liability

We take reasonable care to keep the site available, accurate and secure. But the site and its content are provided "as is", and we do not warrant that it will be uninterrupted, error-free, or free of every defect. We may take it down for maintenance.

To the fullest extent permitted by law:

  • we are not liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill, opportunity, savings or data, however caused;
  • we are not liable for loss arising from decisions you take based on our educational material (see clause 9);
  • our total liability to you, for all claims connected with these terms or with any course, is limited to the amount you actually paid us in the 12 months before the claim arose.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and rights you have as a consumer under the Consumer Protection Act 1999.

We are not liable for failures caused by events outside our reasonable control — including outages at our payment, email, video or hosting providers, network or power failure, natural disaster, war, epidemic, or government action.

11. Suspension and termination

We may suspend or close your account, and withdraw access to courses, if you materially breach these terms — in particular clauses 7 and 8 — or if your payment is reversed or charged back.

Where the breach is capable of being fixed and is not serious, we will normally warn you and give you a reasonable chance to fix it first. Where the breach is serious — sharing or republishing course material, attacking the site, fraud — we may act immediately.

Where we close your account because of your breach, no refund is due. If we close it for our own reasons and you have not breached these terms, we will refund the fair, unused portion of any paid course.

Clauses 7, 9, 10, 15 and 16 survive termination.

12. Privacy

How we collect, use, store and delete your personal data is set out in the Privacy Policy, which forms part of these terms. Please read it — it explains your rights under the Personal Data Protection Act 2010.

13. Third parties and external links

We rely on third-party services to run this business: Stripe for payments, Cloudflare for video storage and delivery, Resend for email, Calendly for scheduling, and our hosting provider. Their handling of your data is described in the Privacy Policy.

Where we link to another website, we do not control it and are not responsible for its content, its products or its privacy practices. Following an external link is at your own risk.

14. General

  • Whole agreement. These terms, together with the Privacy Policy and the Refund Policy, are the entire agreement between us about the site and any course, and replace anything said beforehand.
  • Severability. If a clause is found to be unenforceable, the rest stays in force and the offending clause is read down as far as necessary to make it valid.
  • No waiver. If we do not enforce a right straight away, we do not lose it.
  • Assignment. You may not transfer your account or your rights under these terms. We may transfer ours if the business is sold or restructured, provided your rights are not reduced.
  • No third-party rights. Only you and we can enforce these terms.
  • Notices. We will contact you at the email address on your account; you should contact us through the contact page. It is your responsibility to keep your email address current.
  • Language. These terms are written in English. If we publish a translation and the two conflict, the English version governs.

15. Governing law and disputes

These terms are governed by the laws of Malaysia, and you and we submit to the exclusive jurisdiction of the Malaysian courts.

Before starting proceedings, please raise the problem with us in writing first. Most disputes are a misunderstanding and are resolved quickly. We will respond within 14 days and try in good faith to settle it with you. If you are a consumer, nothing here stops you from bringing a claim to the Tribunal for Consumer Claims Malaysia.

16. Contact

Ben Lim Training Technologies Sdn. Bhd.
Company no. [COMPANY NO. — TO BE FILLED]
[REGISTERED ADDRESS — TO BE FILLED]
Email: [SUPPORT EMAIL — TO BE FILLED]
Or use the contact form, which reaches us directly.